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Become ITIL� 4 Foundation Certified in 7 Days: Understand and Prepare for the ITIL Foundation Exam with Real-life Examples John I. Jones They guide you through stepsISBN 13: 9781484263600 Publisher: Apress Publication date: 11 26 2020 Edition description: 2nd ed. Pages: 453 Sales rank: 412,047 Product dimensions: 6. 10(w) x 9. 25(h) x (d) Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the